Meet Lisa. Your Next Guest
Lisa just made a reservation at Airbnb to stay at your apartment in Rio de Janeiro. Even after her reservation has started she still has a lot of questions such as ‘What’s the wifi password?’, ‘Can I have an early check in? Or ‘What’s the address?’. At the same time you’re dealing with another guest’s checkout, writing a review and scheduling your next cleaning. Sometimes things get messy. So how could you manage your operation without hassle?
Manage your Guests and Tasks with Beautiful Visual Cards
HostFlow helps you to follow the whole Guest’s Journey in a visual and simple way! We automatically create a card for each guest and you can move this card through the entire journey. Keep all information at the same place: reservation, check in, stay, checkout, special needs, cleaning and more. Know which tasks you have to work on first with ease.
Needs, Tasks, Messages and History of your Guests at the Same Place
For example, Lisa sends you a message and asks if the check in can be earlier. No problem, you can chat with Lisa and add this need in her card. And you don’t need to worry, because before check in HostFlow automatically notifies you about the current task!
Automatic Messages and Smart Action
Before Lisa’s arrival at your home your team needs to check the amenities and do the cleaning. Forget about having to text or call them. HostFlow will automatically send a message to your team and they can notify you back when the job is done. It just works!
Lisa has just left New York towards Rio de Janeiro but her flight is delayed. Don’t worry. You’ll be notified automatically on the phone, via email and at your computer for this update with the new ETA! So you don’t have to waste your time at the airport.
Simple Control of your Tasks
Lisa arrives in Rio de Janeiro and you make a great reception at home. The check in was perfect. Now you simply need to confirm the check in and move Lisa to the next step of the journey. Throughout the stay, you can chat with Lisa, resolve any needs, schedule tours and much more with ease!
You’ve made Lisa’s experience unique. But after she leaves your job isn’t done.
A few days before Lisa’s checkout HostFlow will automatically confirm the cleaning scheduled with your team. After Lisa checks out your team will be ready to start. And when they’re done they can notify you that your home is ready for the next guest.
We’ll help you keep track of all your financials too.
Learn exactly how much you are spending with each listing monthly. Predict your future cashflow automatically based on your past data. Stop guessing your financials. Make educated decisions based on real data!